We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are secure and encrypted for your safety.

Once your order is placed, you will receive an email confirmation with a tracking number. You can use this number on our website to track your order’s progress. For any issues with tracking, please contact our customer support at support[@]trendncare.com.

We accept returns within 30 days of purchase. Products must be returned unopened and in their original packaging. For returns due to allergic reactions or dissatisfaction, please contact our customer support for a resolution.

Orders can be changed or cancelled within 12 hours of placing them. Please contact our customer support immediately if you need to make a change. After this period, orders may already be processed and prepared for shipping, making changes difficult.

Yes, Trend&Care ships worldwide. Shipping costs and times vary depending on the destination. Please visit our shipping information page for detailed rates and policies.

If you’re not receiving emails from Trend&Care, here are a few steps you can take to resolve the issue:

1. Check Your Spam or Junk Folder: Sometimes emails from new contacts or businesses get filtered into spam or junk folders. Make sure to check these folders for emails from Trend&Care.

2. Verify Your Email Address: Make sure that the email address you provided during registration or checkout is correct. A small typo can prevent emails from reaching you.

3. Update Your Email Settings: Add Trend&Care’s email address to your contacts or safe sender list. This can help ensure that our emails are not sent to your spam folder.

4. Check for Email Filters: If you have set up filters or rules in your email account, make sure they are not redirecting Trend&Care emails to a specific folder or blocking them entirely.

5. Contact Customer Support: If you’ve checked all the above and still aren’t receiving emails, contact Trend&Care’s customer support. They can verify that your email address is correct in their system and provide further assistance.

Taking these steps should help ensure that you receive all communications from Trend&Care without any issues.